Career History
Professional Experience
Over a decade of progressive roles in IT, data analytics, and operations management.
IT & Data Analyst
TRUST - EDGE Group PJSC
Abu Dhabi, UAE
- Analyzed and maintained data to ensure accuracy, integrity, and consistency.
- Developed dashboards, reports, and KPIs using SAP, Power BI, and Microsoft Excel.
- Generated data-driven insights to support business decisions and process improvements.
- Collaborated with stakeholders to deliver analytical reports and recommendations.
- Managed maintenance planning and scheduling through SAP.
- Monitored maintenance performance to improve operational efficiency and asset reliability.
Procurement Officer
TRUST - EDGE Group PJSC
Abu Dhabi, UAE
- Managed supplier sourcing, evaluation, and procurement activities to support cost-effective purchasing.
- Prepared purchase orders, RFQs, and procurement documentation in compliance with company policies.
- Monitored supplier performance, inventory levels, and procurement KPIs.
- Maintained procurement records and reports for audit and management purposes.
- Drove process improvements to enhance procurement efficiency and supplier performance.
- Assisted engineering teams with FARO laser scanning and digital data capture.
IT Administrator
Golden Desert Spa
Abu Dhabi, UAE
- Managed and maintained business systems, website content, and operational platforms.
- Provided technical support and troubleshooting for hardware, software, network, and telecommunication systems.
- Coordinated system enhancements, technical requirements, and process improvement initiatives.
- Managed supplier coordination and procurement of operational materials and services.
- Maintained financial records, including invoices, receipts, and sales documentation.
- Supported payroll processing, tax compliance, and administrative operations.
Technical Support Representative
Tech Mahindra
Quezon City, Philippines
- Provided technical support for mobile, broadband, and data connectivity services.
- Diagnosed and resolved technical issues related to devices, networks, and connectivity.
- Assisted customers with modem, router, and network configurations.
- Escalated complex issues and ensured timely resolution in accordance with SLAs.
- Maintained accurate documentation of technical incidents and resolutions.
Geospatial Data Analyst
PASCO Philippines Corporation
Pasig City, Philippines
- Collected, managed, and analyzed geospatial data using GIS and GPS technologies.
- Maintained GIS databases through data digitization, conversion, and integration.
- Developed GIS tools, workflows, and data structures to support data management.
- Performed spatial analysis and data visualization to support planning and decision-making.
- Developed web-based GIS applications and mapping solutions.
- Supported infrastructure planning, risk assessment, and market analysis through geospatial analytics.